Customer Reviews |
| 48 Reviews Total | |
- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 4.5 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0
- 4.5 Overall look and design of site
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Clarity of product information
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Thursday, May 17, 2012 7:36 PM
I shopped online for the first time with Harry and David and was very happy with my shopping experience and from the positive reactions and happiness of my friends and family whom I sent the products to.
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- 2.5 Product met expectations
- 4.5 Availability of product you wanted
- 3.5 Overall satisfaction
- 4.5 Order tracking
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.0 Would shop here again
- 4.5 Overall look and design of site
- 4.5 Ease of finding what you are looking for
- 4.0 Selection of products - Types of products available
- 4.5
- 4.5 Clarity of product information
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by Stephen, Thursday, May 17, 2012 5:35 PM
Good resolution for my damaged order
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- 4.5 Product met expectations
- 4.5 Availability of product you wanted
- 4.5 Overall satisfaction
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Would shop here again
- 4.5 Customer support
- 4.0 Prices relative to other online merchants
- 4.5
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0 Shipping charges
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Wednesday, May 16, 2012 10:47 AM
Company is usually able to send items ordered
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 4.5 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 3.5
- 2.5 Overall look and design of site
- 3.0 Selection of products - Types of products available
- 3.0 Ease of finding what you are looking for
- 3.5 Clarity of product information
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Wednesday, May 16, 2012 8:17 AM
My mother commented on the high-quality of the flowers. As an aside ... she said that H & D "flowers are better than the fruit." Not to say your fruit stuff is bad ... I like it very much.
I've always been pleased with H & D gifts.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 5.0 Shipping charges
- 5.0 Prices relative to other online merchants
- 5.0
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
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by Pam, Wednesday, May 16, 2012 8:00 AM
Unlike some other companies with similar products, I have never had any problems with Harry & David with delivery, quality, price and presentation. I expect to do business with you for a very long time!
I have always been extremely satisfied with your products and everyone I send them to loves them as well.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Would shop here again
- 5.0
- 5.0 Overall look and design of site
- 4.5 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Clarity of product information
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by Lisa, Wednesday, May 16, 2012 7:35 AM
Always a pleasure! Products are great and meet or exceed expectations:)
Love your products!
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by THomas, Wednesday, May 16, 2012 6:47 AM
Terrible experience. What I thought would be delivered the next day was actually given a delivery date of February 2013 and with no notification to me. When I contacted H & D by phone was told item was out of season. Well, then it should have been 'out of catalogue.' Yet the person I spoke with had the nerve to try to sell me something else when she knew I was upset. Never plan to use H & D again, nor do I intend to recommend to anyone else!
Nice array of choices for all occasions....thank you!
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 5.0 Customer support
- 5.0 Overall look and design of site
- 5.0 Selection of products - Types of products available
- 5.0 Clarity of product information
- 5.0
- 5.0 Ease of finding what you are looking for
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by Sue, Wednesday, May 16, 2012 6:29 AM
I was pleased and the people who received the gifts were equally as pleased with the items I sent.I've never been disappointed in products I have ordered from Harry and David.
I have always found your site to be very informative and helpful in finding the selection I wanted. I have found that when an item has sold out I could find an alternate that I was happy with as well. Your online site is lovely. I feel that I know what I am ordering and it looks like what I ordered when I see the actual item delivered. I am very, very satisfied
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 5.0
- 5.0 Overall look and design of site
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Clarity of product information
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Tuesday, May 15, 2012 12:42 PM
Great service, great gifts ... everyone is happy!
Can't say enough, site and products are wonderful.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Would shop here again
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Selection of products - Types of products available
- 5.0
- 5.0 Clarity of product information
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by Mike, Tuesday, May 15, 2012 10:01 AM
The entire process was simple and flawless.
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