Customer Reviews |
| 727 Reviews Total | |
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 5.0
- 5.0 Shipping charges
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
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by Debbie, Thursday, May 17, 2012 8:58 PM
When the shipment arrived the box wasn't in very good shape plus the box wasn't sealed tightly. However all the items were in the box & luckily none were damaged.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Jim, Thursday, May 17, 2012 6:39 PM
I am completely satisfied with my order, and the speed of processing and the condition of the order when received. I WILL be placing additional orders in the future. Site was recommended by a friend ... checked it out and liked it. I will be returning for additional purchases.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 5.0
- 5.0 Overall look and design of site
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by jan, Thursday, May 17, 2012 4:10 PM
Excellent product and service, thank you I needed to contact you via telephone to find the correct product on the website, csr was very helpful aand I realized what digits I needed to use to pull product up on website for next time.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 3.5 Shipping charges
- 3.5 Variety of shipping options
- 3.5 Prices relative to other online merchants
- 3.5 Charges stated clearly before order submission
- 3.0 Selection of products - Types of products available
- 3.0 Overall look and design of site
- 3.0 Ease of finding what you are looking for
- 3.0 Clarity of product information
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by sunshign, Thursday, May 17, 2012 4:04 PM
I was able to ask all the questions I had to make a good decision before purchasing through the chat help.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Clarity of product information
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by Shar, Thursday, May 17, 2012 2:53 PM
Good prices, fast & accurate shipments.
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- 4.5 Would shop here again
- 4.0 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 4.0 Availability of product you wanted
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0
- 4.5 Prices relative to other online merchants
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by BB, Thursday, May 17, 2012 2:26 PM
I ordered a lot of items so for a couple to b on backorder is not too big of an issue. I did however receive several decorative aquarium pieces that were broken. I was able to repair instead if send back and I personally witnessed the delivery(fed-ex / UPS) driver on two different deliveries being quite rough with several of the packages. I was overall pleased with my experience and will use and recommend. Thank you I placed a 1500$ order with almost 70 items only one was back orderd that was excellent I will b placing another order for live fish and plants in a week or 2 thankx for having about everything I could think of and then some for my dogs bird cat and 100+ fish
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by missE63, Thursday, May 17, 2012 2:13 PM
I LOVE these beefrawhide bones and so do my dogs. Everyday when I get home from work they are patiently waiting for them, and I feel good about giving them to them, because they made in the USA, not from a foreign country. My vet has said to only buy dog treats and bones made in the US or Canada to be safe. Dogs love them and they are a good financial buy. Thanks Doctors Foster and Smith! Great prices and quality. I find it hard to find chew bones made in the USA and Drs Fosters and Smith has them. My dogs love them! I feel confident in what I buy here, like the free shipping cost and the good prices.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Butch, Thursday, May 17, 2012 2:09 PM
Have not had any problems with this company at all-all bisiness and it does not take 1/2 an afternoon to put your order in as in some web sites. always have been an easy site to get what you are looking for from their cataloges.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Thursday, May 17, 2012 1:28 PM
I love this place Love it! Love it! Love it!
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- 3.0 Would shop here again
- 1.0 Overall satisfaction
- 0.5 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.0 Order tracking
- 0.5 Availability of product you wanted
- 3.0 Shipping charges
- 4.0 Variety of shipping options
- 3.5 Charges stated clearly before order submission
- 4.5
- 2.5 Prices relative to other online merchants
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by Heinemann, Thursday, May 17, 2012 11:17 AM
Have written this before. Retractable lead which I have owned for two+ years was a German product of high quality. I lost or misplaced it and was forced to find another with Foster & Smith. What I received and have kept is very disappointing. My first lead had a heavy belt lead of 30 feet. I dropped it in water and ice and snow; no damage. This new light ,short lead is the best I could find and must either find a good nylon rope and forget about what was in the past. Thank you, Paul Hoskins Have purchased product before that is no longer available.
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