Customer Reviews |
| 19 Reviews Total | |
- 4.5 Product met expectations
- 3.5 Availability of product you wanted
- 4.5 Overall satisfaction
- 4.0 Order tracking
- 3.5 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 4.5 Customer support
- 4.5
- 4.5 Overall look and design of site
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 4.5 Clarity of product information
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Tuesday, May 15, 2012 11:20 AM
I have already recommended this site to numerous people. I appreciate the honesty of the ratings to ensure that I got the exact product that I expected. i.e. Acrylic clawfoot tub
We are finishing our current home and based on the incredible selection and so far great quality, I will not purchase my bathroom items anywhere else. The shipping was painless and there were some delivery issues that were instantly resolved by your customer service team. Great job.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 5.0 Customer support
- 5.0
- 5.0 Overall look and design of site
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Clarity of product information
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by KEN B., Tuesday, May 08, 2012 6:34 PM
PLUMBING IS IN. TILE IS BEING LAID. TUB SHOULD BE SET IN PLACE THIS WEEK.THANKS,KEN B.
LOOKING FORWARD TO RECEIVING OUR TUB!!
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- 4.5 Product met expectations
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 3.5 On-time delivery - Product arrived when expected
- 4.5 Would shop here again
- 4.5 Customer support
- 5.0 Overall look and design of site
- 3.5 Selection of products - Types of products available
- 3.5 Clarity of product information
- 5.0
- 4.5 Ease of finding what you are looking for
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by crees, Monday, May 07, 2012 7:00 AM
Overall very satisfied. Delay occurred in getting order from supplier, but once received from supplier Vintage delivered quickly and on shedule.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 5.0 Customer support
- 5.0 Prices relative to other online merchants
- 5.0
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Shipping charges
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Friday, April 27, 2012 5:36 PM
Great products at an awesome price!
Great website that is easy to use.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 4.5 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 5.0 Customer support
- 4.0 Clarity of product information
- 4.5 Shipping charges
- 4.0 Selection of products - Types of products available
- 4.5 Prices relative to other online merchants
- 4.0
- 4.0 Variety of shipping options
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 4.5 Charges stated clearly before order submission
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by Al K, Wednesday, April 25, 2012 7:18 PM
Everything went smoothly from start to finish.Every question was answered and follow up support was the best.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Would shop here again
- 5.0
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by Fred, Sunday, April 22, 2012 5:47 AM
The packaging foam used to protect the tub may have worked well to protect the tub, but it took us FOREVER to unpack and was a huge mess to clean up. Perhaps you could let people know how to unpack easier with this method of packaging. If there is any.
You had the best price on the sink we wanted.
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- 5.0 Product met expectations
- 5.0 Availability of product you wanted
- 5.0 Overall satisfaction
- 5.0 Order tracking
- 4.5 On-time delivery - Product arrived when expected
- 5.0 Would shop here again
- 3.0 Prices relative to other online merchants
- 4.0
- 3.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Shipping charges
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Wednesday, April 04, 2012 11:46 AM
Very nice products. Pictures in catalog very accurate of product's quality.
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- 4.0 Product met expectations
- 4.0 Availability of product you wanted
- 3.0 Overall satisfaction
- 4.0 Order tracking
- 4.0 On-time delivery - Product arrived when expected
- 3.0 Would shop here again
- 4.0 Customer support
- 4.0
- 4.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Shipping charges
- 4.0 Prices relative to other online merchants
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Monday, April 02, 2012 11:25 AM
The product we ordered was fine.However packaging was the cause of our claim.With alittle bit of comunication(very friendly and polite)Problem solved.Yes i would buy from them again.
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- 2.0 Would shop here again
- 1.5 Overall satisfaction
- 0.5 On-time delivery - Product arrived when expected
- 2.0 Customer support
- 1.0 Order tracking
- 4.0 Availability of product you wanted
- 4.5
- 5.0 Shipping charges
- 4.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
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Friday, March 30, 2012 8:10 AM
I placed the order and expected to receive it within two weeks. I got an e-mail two weeks after the order date that the item had just been shipped and I have not yet received it. I was pleased with the selection on-line but am not pleased with the length of time it takes to receive the order.
They had what I have been looking for for over two years and finally found on their site. I also really, really appreciate the fact that they ship free to Canada. So many businesses ship free to the US but not Canada. I will use this site again when I am in the market for the types of products they sell.
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- 4.5 Product met expectations
- 2.0 Availability of product you wanted
- 4.5 Overall satisfaction
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Would shop here again
- 4.0 Prices relative to other online merchants
- 5.0
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.5 Shipping charges
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Thursday, March 29, 2012 8:24 AM
Original order was out of stock but replacement order was fulfilled very smoothly.
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