Customer Reviews |
| 311 Reviews Total | |
- 2.5 Would shop here again
- 5.0 Availability of product you wanted
- 4.5 Order tracking
- 2.5 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Product met expectations
- 1.5 Overall satisfaction
- 4.5
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Wednesday, May 16, 2012 9:11 PM
i ordered 2 steel colored drapes i received 1 it also cost me 9.00 to return the drape the 4 navy r great
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 3.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by Nikki, Wednesday, May 16, 2012 11:11 AM
This item was not at all what I expected. Very small and didn't even go together with the enclosed screws. Ended up glueing it together. Also there are no stakes enclosed like the product description. Very cheaply made and too small to look good anywhere. I purchased a bike from Brylane and was very satisfied with item and delivery. I hope my experience with this fence is just as nice.
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- 2.0 Would shop here again
- 0.5 Overall satisfaction
- 0.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 4.5
- 4.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.5 Prices relative to other online merchants
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by Ladidi, Wednesday, May 16, 2012 7:22 AM
I ordered an office chair that came with the wrong wheels. Brylane was eager to replace in a few weeks. I was dismayed buy this and the comment that other buyers of this chair had the same complaint. I then decided to put the chair together despite the missing wheels. But atlas, the chair itself was not aligned enough to be put together so I returned it. Now Iam leary about ordering another even though I feel that the manufacturer of the chair cheated Brylane.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.5 Order tracking
- 3.5 Availability of product you wanted
- 5.0
- 2.0 Shipping charges
- 3.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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Tuesday, May 15, 2012 7:00 AM
i havent been disappointed so far in any order i've placed with brylanehome. but i do have a complaint on this order.i dont see where my discount was given. it did have and I used the code given. other than that...you guys rock! I have purchased several pieces of merchandise from Brylane homes and have been totally satisfied. a couple of weeks ago i called customer service because of a offer i recieved that day...to find out it expired already.and he was very rude.
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- 4.0 Would shop here again
- 5.0 Overall satisfaction
- 4.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Availability of product you wanted
- 0.5 Shipping charges
- 1.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0
- 3.0 Prices relative to other online merchants
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by Betty, Monday, May 14, 2012 12:31 PM
I am very Pleased with the products. On the webpage I signed up for email to get free shipping, that didn't happen, then in order to get my purchase in reasonable time I had to add an additional 9.99! I don't agree with charging a whole bunch more just to get my purchase within a week.
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- 1.5 Would shop here again
- 1.0 Overall satisfaction
- 3.0 Product met expectations
- 1.0 On-time delivery - Product arrived when expected
- 1.0 Customer support
- 1.0 Order tracking
- 1.0 Availability of product you wanted
- 4.0
- 4.5 Shipping charges
- 4.5 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Selection of products - Types of products available
- 4.5 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Clarity of product information
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Sunday, May 13, 2012 8:06 PM
I ordered two different sheet sets and a towel set. They sent me a postcard that the towels would be late, but I never heard anything about the sheets. They have still not come or contacted me.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Junebug, Saturday, May 12, 2012 7:45 AM
I have been thrilled with everything I purchased- good quality/good price!!Thank you I ordered the resin cart for my neighbor because she loved mine. Now she doesn't have to borrow mine for parties! This was my first order, not this one!I'm sure we will love the 5pc set for the beach!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 1.5 Shipping charges
- 3.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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by starborne, Wednesday, May 09, 2012 8:08 AM
I LOVE it! It's beautiful, easy to put together and easy to use. It's made my back yard a much more pleasant place on hot Miami days. If the quality is really high, I'll be thrilled!
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- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 4.5 Shipping charges
- 4.5 Variety of shipping options
- 4.5 Prices relative to other online merchants
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Overall look and design of site
- 4.5 Ease of finding what you are looking for
- 4.5 Charges stated clearly before order submission
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by fullmoon49, Tuesday, May 08, 2012 11:50 AM
I bought the Palm Tree and it's beautiful.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 4.5 Order tracking
- 5.0 Availability of product you wanted
- 4.0 Clarity of product information
- 4.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 5.0
- 5.0 Overall look and design of site
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by Tabeka, Monday, May 07, 2012 1:56 PM
Never any order problems. Always on time. Great place to look. Wish you had a petite catalog
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