Customer Reviews |
| 46 Reviews Total | |
- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 2.5 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Product met expectations
- 4.0
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by Danny, Wednesday, May 16, 2012 1:21 PM
Smooth transaction.
Overall experience with Bluefly is great, but a customer should have an option to cancel an order before it being processed and shipped.
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- 4.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 4.5 Availability of product you wanted
- 4.5
- 3.0 Shipping charges
- 4.0 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 4.0 Variety of shipping options
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by keijoh, Sunday, May 13, 2012 7:02 PM
The J.Fold Wallets were ordered easily, arrival was prompt and fast, and the quality of the products was as expected. Bluefly has always been one of the better eCommerce Retailers for Clothing. I have never been disappointed even when I have had to return a product.
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- 2.5 Ease of finding what you are looking for
- 2.5 Overall look and design of site
- 1.0 Selection of products - Types of products available
- 0.5 Clarity of product information
- 5.0 Charges stated clearly before order submission
- 0.5 Prices relative to other online merchants
- 0.5 Variety of shipping options
- 0.5 Shipping charges
- 0.5 Availability of product you wanted
- 0.5 Order tracking
- 0.5 Customer support
- 0.5 On-time delivery - Product arrived when expected
- 2.0 Product met expectations
- 0.5 Overall satisfaction
- 0.5 Would shop here again
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by Pia2, Saturday, May 12, 2012 2:58 PM
Thumbs down. Slow to ship and even slower when a return is made. They hol on to your money for at least6 weeks.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 3.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 Customer support
- 5.0 On-time delivery - Product arrived when expected
- 3.0
- 4.0 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
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by Timmy the Hutt, Tuesday, May 08, 2012 9:44 AM
Great prices, great products
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- 4.5 Would shop here again
- 5.0 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 5.0 Order tracking
- 4.5 Availability of product you wanted
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 5.0
- 4.5 Overall look and design of site
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by AB, Monday, May 07, 2012 6:47 AM
none
I like men's product grouped together and not all mixed up. If I want shirts, I do not want to look at shoes (but it's your marketing thing so I get it).
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- 4.5 Would shop here again
- 4.0 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 4.0
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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Saturday, April 28, 2012 5:38 AM
Always fun to shop with Blue Fly.
Always had god experience even if need to return for size or quality reasons.
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 5.0 Customer support
- 0.5 Order tracking
- 0.5 Availability of product you wanted
- 2.0 Shipping charges
- 2.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 3.0
- 2.0 Prices relative to other online merchants
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by cleo, Wednesday, April 25, 2012 7:55 AM
My order was cancelled without my knowledge and i was not informed, they did not know the reason
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- 2.0 Would shop here again
- 0.5 Overall satisfaction
- 0.5 Product met expectations
- 0.5 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 0.5 Availability of product you wanted
- 1.5 Order tracking
- 5.0
- 2.5 Shipping charges
- 3.5 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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Wednesday, April 18, 2012 6:23 PM
I was admittedly disappointed with my attempt to make a significant (i.e. cost-intensive) purchase of designer boots and a shirt. I had attempted to purchase the items online, but could not proceed with the purchase, at which time I contacted BlueFly via the Live Chat function. Subsequent to my difficulty and consultation with the Live Chat customer service rep, all appeared to be in order with my purchase (Bluefly Order # 31759659493). While my order was placed on April 11th, I was only notified that BlueFly was unable to fill it on April 16th. I was offered free ground-based US shipping, which is NOT useful, given that I live in Canada.
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- 2.5 Would shop here again
- 2.5 Overall satisfaction
- 1.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 3.0 Availability of product you wanted
- 4.5 Order tracking
- 5.0
- 4.0 Clarity of product information
- 3.0 Selection of products - Types of products available
- 4.0 Ease of finding what you are looking for
- 4.0 Overall look and design of site
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by Suzy, Wednesday, April 11, 2012 5:59 AM
I would like to know how to do with one foot (the right one)of my brown boot that didn´t fit my foot, and seems to be a diferent size from the other. The black pair I also bought fitted me both well. What do I do? I am in Brazil now and how can I do to change one of the pairs? The boots were delivered to Miami, and a friend brought me to Brazil. Now I don´t have the receipts. Please help me and inform me how to proceed. Thanks and regards, Suzana
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 4.5
- 3.0 Shipping charges
- 4.0 Variety of shipping options
- 4.0 Prices relative to other online merchants
- 4.5 Charges stated clearly before order submission
- 3.5 Selection of products - Types of products available
- 4.0 Overall look and design of site
- 4.0 Ease of finding what you are looking for
- 3.5 Clarity of product information
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Sunday, April 08, 2012 11:11 AM
amazing service and choices
I like Bluefly - the price is right on most items I looked at; however to stay competitive, shipping charges are more of a concern. I hope Bluefly can stay competitive. I'll keep returning !
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